Shipping Information
- Shipping Areas and Rates
We provide worldwide shipping services. Our basic delivery option ships the food trailer to the nearest port for you to pick up, with our team assisting in the necessary pickup procedures. Additionally, we offer door-to-door delivery, which incurs extra costs, including taxes and inland transportation to your specified address.
Shipping fees are determined by the weight, size, destination, and current international shipping rates of the food trailer. For orders of $50,000 or more, we offer free standard shipping to the nearest pickup port.
- Processing Time
Orders are generally processed within 1-2 business days after confirming the shipping time with you (excluding weekends and holidays). During peak sales seasons or promotional events, processing times may be extended. Once your order has shipped, we will promptly send a confirmation email with tracking information.
- Shipping Methods
We work with trusted international logistics carriers to ensure your products are delivered safely and on time. Depending on your location and the size of the order, shipping methods may include:
- Standard Ground Shipping, Sea Freight
This is an affordable and reliable shipping option for most products.
- Expedited Shipping
If you require faster delivery, this option is available at an additional cost.
- Delivery Time
Estimated delivery times may vary depending on your location. Generally, standard shipping typically takes 25 business days after your order has shipped. Please note that unforeseen factors such as adverse weather conditions or carrier issues may affect the delivery time. We will do our best to provide accurate delivery estimates and track your order throughout the shipping process. Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using the tracking information provided, either through our website or directly on the carrier's website.
- Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or regulations concerning hazardous materials. If you have any questions about the shipping eligibility of a product, please refer to the product description or contact our customer service team for assistance.
- International Shipping
We currently ship globally and can deliver to destinations worldwide.
- Customer Support
If you have any questions regarding shipping, delivery times, or special shipping requirements, our professional customer support team is ready to assist you. You can reach us by email at tyzonfoodtruck@outlook.com or by phone at +1(626)3421979 / +86 15201649359.
Estimated Transit Times for Food Trucks Shipped to Various Ports
North America
United States
Eastern Ports
Port of New York and New Jersey
Express: Approximately 23–30 days
Standard: Approximately 30–40 days
Port of Savannah
Express: Approximately 23–30 days
Standard: Approximately 30–40 days
Port of Miami
Express: Approximately 35–40 days
Standard: Approximately 38–46 days
Port of Baltimore
Express: Approximately 23–30 days
Standard: Approximately 30–40 days
Port of Charleston
Express: Approximately 23–30 days
Standard: Approximately 30–40 days
Port of Norfolk
Express: Approximately 23–30 days
Standard: Approximately 30–40 days
Port of Boston
Express: Approximately 23–30 days
Standard: Approximately 30–40 days
Western Ports
Port of Los Angeles
Express: Approximately 15 days
Standard: Approximately 22–30 days
Port of Long Beach
Express: Approximately 15 days
Standard: Approximately 22–30 days
Port of Oakland
Express: Approximately 15 days
Standard: Approximately 22–30 days
Port of Seattle
Express: Approximately 15–18 days
Standard: Approximately 22–30 days
Port of Tacoma
Express: Approximately 15–18 days
Standard: Approximately 22–30 days
Port of Portland
Express: Approximately 15–18 days
Standard: Approximately 22–30 days
Southern Ports
Port of Houston
Express: Approximately 20–27 days
Standard: Approximately 27–35 days
Port of New Orleans
Express: Approximately 20–27 days
Standard: Approximately 27–35 days
Port of Mobile
Express: Approximately 20–27 days
Standard: Approximately 27–35 days
Port of Tampa
Express: Approximately 20–27 days
Standard: Approximately 27–35 days
Canada
Eastern Ports
Port of Montreal
Express: Approximately 20–27 days
Standard: Approximately 27–35 days
Port of Halifax
Express: Approximately 20–27 days
Standard: Approximately 27–35 days
Port of Saint John
Express: Approximately 20–27 days
Standard: Approximately 27–35 days
Western Ports
Port of Vancouver
Express: Approximately 15–22 days
Standard: Approximately 22–30 days
Port of Prince Rupert
Express: Approximately 15–22 days
Standard: Approximately 22–30 days
South America
Brazil
Port of Santos
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Port of Rio de Janeiro
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Port of Paranaguá
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Argentina
Port of Buenos Aires
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Port of Rosario
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Chile
Port of Valparaíso
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Port of San Antonio
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Colombia
Port of Cartagena
Express: Approximately 28–38 days
Standard: Approximately 38–48 days
Port of Buenaventura
Express: Approximately 28–38 days
Standard: Approximately 38–48 days
Peru
Port of Callao
Express: Approximately 28–38 days
Standard: Approximately 38–48 days
Uruguay
Port of Montevideo
Express: Approximately 30–40 days
Standard: Approximately 40–50 days
Europe
Due to the relatively similar distances of major European ports from Qingdao, sea shipments (including routes via the Strait of Malacca, Suez Canal, or Northern Sea Route) typically take:
Express: Approximately 25–35 days
Standard: Approximately 35–45 days
This includes ports in:
Western Europe (Rotterdam, Antwerp, Hamburg, Bremen)
Southern Europe (Valencia, Barcelona, Genoa, Naples, Marseille)
Northern Europe (Copenhagen, Oslo, Stockholm, Helsinki)
Eastern Europe (St. Petersburg, Odessa, Constanta)
Asia
East Asia
Ports in Tokyo, Yokohama, Nagoya, Kobe, and Osaka
Express: Approximately 3–4 days
Standard: Approximately 4–6 days
Ports in Busan and Incheon
Express: Approximately 2–3 days
Standard: Approximately 3–4 days
Southeast Asia
Ports in Singapore, Klang, Tanjung Pelepas, Laem Chabang, Manila, Surabaya, and Penang
Express: Approximately 7–10 days
Standard: Approximately 10–14 days
South Asia
Ports in Mumbai, Chennai, Kochi, Colombo, and Chittagong
Express: Approximately 14–18 days
Standard: Approximately 18–22 days
Middle East
Ports in Jebel Ali, Dammam, and Bandar Abbas
Express: Approximately 20–25 days
Standard: Approximately 25–30 days
Africa
North Africa
Ports in Tangier Med, Alexandria, Algiers, and Rades
Express: Approximately 25–30 days
Standard: Approximately 30–35 days
West Africa
Ports in Lagos, Abidjan, and Tema
Express: Approximately 30–35 days
Standard: Approximately 35–40 days
East Africa
Ports in Mombasa and Dar es Salaam
Express: Approximately 30–35 days
Standard: Approximately 35–40 days
Southern Africa
Ports in Durban, Cape Town, and Port Elizabeth
Express: Approximately 30–35 days
Standard: Approximately 35–40 days
Oceania
Australia
Ports in Melbourne, Sydney, Brisbane, and Fremantle
Express: Approximately 25–30 days
Standard: Approximately 30–35 days
New Zealand
Ports in Auckland and Wellington
Express: Approximately 25–30 days
Standard: Approximately 30–35 days
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Note:The above transit times are approximate estimates. The actual shipping duration may vary based on factors such as route planning, vessel scheduling, weather conditions, port efficiency, and transshipment delays. Please confirm the latest transit information with your specific shipping company or freight forwarder.